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Business internet for manufacturing & industrial

A network outage stops the line, and a stopped line costs real money by the hour. Manufacturing needs dedicated fiber with a real SLA, plus disciplined separation between the office network and the plant floor.

Top concerns we hear from manufacturing buyers

  • Uptime for MES/ERP systems (a down circuit can halt production and shipping)
  • OT/IT segmentation — keeping plant-floor equipment isolated from the business network
  • Fiber availability in older industrial parks (frequently near-net, not on-net)
  • Multi-plant consistency and centralized management
  • Large CAD/CAM and design file transfers between sites and suppliers
  • Ransomware — manufacturing is now the single most-targeted vertical

What you actually need

Dedicated fiber (DIA) with 99.99% SLA as primary, plus a cable or fixed-wireless backup behind SD-WAN failover — an idle production line is far more expensive than a redundant circuit. Strict OT/IT network segmentation so a compromised office PC can't reach a PLC. SD-WAN if you run 2+ plants. Enough symmetrical upload for design-file exchange with suppliers.

Compliance considerations

Most general manufacturing has light regulatory load. But if you supply defense, aerospace, or the federal supply chain, you likely fall under CMMC / NIST 800-171 (controlled unclassified information) and possibly ITAR — both of which drive real requirements around network segmentation, access control, and documented security. Confirm your contractual obligations before designing the network.

Recommended solution

Primary: Lumen or AT&T DIA fiber with 99.99% SLA at each plant. Backup: cable or fixed wireless behind SD-WAN. Segmentation: separate VLANs/firewalls for OT (plant floor) vs IT (office), with tightly controlled cross-zone rules. Security: managed firewall with intrusion prevention, OT-aware monitoring, and endpoint detection. Multi-plant: SD-WAN for centralized policy and easy site turn-up.

Carriers we recommend for manufacturing

Lumen

Strong price-to-SLA on dedicated fiber and a broad national footprint that suits multi-plant operations.

AT&T Business

Good coverage in Southern and Texas industrial corridors; solid managed-security options for OT/IT separation.

Comcast Business / Spectrum Business

Cable as a backup circuit behind SD-WAN — useful where a fiber build to an older park is slow.

📞 Voice considerations

Office phones plus plant-floor paging and overhead announcements. Hosted UCaaS covers the office cleanly; overhead paging and any analog endpoints (elevator phones, gate callboxes) need ATA gateways or a small POTS presence. Make sure critical inbound lines survive an internet outage.

🛡 Security considerations

Manufacturing leads ransomware targeting because downtime pressure makes payment likely. Baseline: hard OT/IT segmentation, managed firewall with IPS, endpoint detection (CrowdStrike, SentinelOne), email security, offline backups, and a tested recovery plan. Legacy machines running unsupported OSes should sit on isolated segments with no direct internet path.

Get a manufacturing-aware quote

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FAQ

Is fiber even available at our plant?

Often yes, but many industrial parks are near-net rather than on-net, meaning a short build is required. We can confirm building-level status instantly and tell you whether it's a 30-45 day on-net turn-up or a longer near-net build.

Why separate the office and plant-floor networks?

If they share one flat network, a phishing click on an office laptop can reach the PLCs and HMIs running your line. Segmentation contains that blast radius. It's the single highest-value security move in a plant.

Do we really need a backup circuit?

If a network outage stops production or shipping, do the math on an hour of downtime versus the monthly cost of a backup circuit. For most manufacturers, redundancy pays for itself the first time it's used.

How do we connect multiple plants?

SD-WAN over dedicated internet at each site gives you centralized policy, easy new-site turn-up, and application-aware failover — usually a better fit than legacy MPLS for modern cloud-heavy operations.