Dedicated Fiber Internet (DIA)
The premium tier of business internet. Symmetrical speeds, dedicated bandwidth, real SLA.
What it is
Dedicated Internet Access (DIA) over fiber is exactly what it sounds like: a fiber connection where the bandwidth you pay for is yours, not shared with neighbors. Your 500 Mbps is 500 Mbps at 3am or noon. Symmetrical means upload speed equals download speed, which matters for VPN, voice, and cloud workloads.
How it works
The carrier runs fiber from a nearby point of presence directly into your building (or extends an existing build). You get a router with static IPs, a service-level agreement that defines exactly what uptime they'll deliver and what they'll pay you if they miss it, and 24/7 NOC support. Repair commitments are typically 4 hours, not 'next business day.'
Best for
- ✓ Businesses where internet downtime costs real money
- ✓ Voice over IP (VoIP) deployments
- ✓ Cloud-heavy operations (Salesforce, Microsoft 365, Google Workspace, AWS)
- ✓ Healthcare practices with EHR systems
- ✓ Financial services with compliance requirements
- ✓ Multi-location businesses with VPN connectivity
- ✓ Anyone running video conferencing as a primary tool
Not ideal for
- ✗ Very small offices (1-5 people) with light email/web use
- ✗ Pop-up locations or temporary spaces
- ✗ Cost-only-sensitive shoppers who can tolerate occasional outages
Pricing
Channel pricing through brokers usually beats carrier list pricing by 15-30%. Install fees are typically $1,200-1,500 but frequently waived via promotions. Contracts are usually 36 months for the best rates.
Vendors we work with for Dedicated Fiber
Get a Dedicated Fiber quote for your address
Tell Byte what you need and we'll pull live channel pricing from the carriers and vendors that serve your specific location.
FAQ
How is DIA different from business cable?
Business cable is shared — you and other tenants in the area pull from the same pipe. DIA fiber is dedicated to you. Cable usually has asymmetric speeds (fast down, slow up) and no SLA. DIA has symmetrical speeds and a contractual uptime guarantee.
What's the install timeline?
30-90 days typical, longer if construction is needed (i.e. fiber doesn't already reach your building). Carriers will tell you upfront whether you're 'on-net' (fiber already at your building) or 'near-net' (a build-out is required). On-net installs go fast.
Do I really need a 99.99% SLA?
99.99% works out to about 53 minutes of downtime per year. 99.9% is 8.7 hours. If your business loses meaningful revenue per hour of downtime, the SLA difference is worth real money. If a few hours of downtime per year is just an inconvenience, you can save by going with 99.9%.
Can I bundle voice with DIA?
Yes. Most DIA carriers offer SIP trunking that runs over the same circuit, and you can layer hosted voice (UCaaS) from RingCentral, 8x8, Vonage, etc. on top. We can quote both together.